Pine Launches Tech-Enabled Independent Adjusting Firm

Pine Launches

OLDSMAR, Fla., June 11, 2025 /PRNewswire/ -- Pine Claims Solutions, Inc. ("Pine") today announced the launch of its independent adjusting firm focused on property field claims. Built by former carrier-side leadership, Pine merges automation-driven workflows with licensed adjusters to increase speed-to-resolution and improve the policyholder experience.

The company's platform integrates core technologies—AI triage, real-time status dashboards, and performance-based adjuster incentives—aimed at removing inefficiencies in claims handling while supporting field staff with tools to drive better outcomes.

"We're not building around buzzwords. Our goal is to reduce friction for carriers and give adjusters the ability to focus on resolving claims—not paperwork," said Shannon J. Ludlow, CEO of Pine. "Automation should support human decisions, not replace them. That's the model we're scaling."

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Pine's Technology Roadmap

  • Automated FNOL triage: Matching losses to qualified adjusters based on geography, skill set, and workload.
  • Live dashboards: Real-time visibility for carriers and policyholders from first notice to file closure.
  • Incentive alignment: Performance metrics tied to cycle times, file accuracy, and service quality.

Pine is currently onboarding adjusters in Florida and has secured its first carrier partner. Expansion into additional CAT-prone regions is planned for 2026.

About Pine

Pine Claims Solutions is a modern claims services company built by insurance industry veterans with decades of carrier-side claims experience. We combine experienced adjusters, rigorous quality assurance, and modern technology to deliver accurate, consistent, and carrier-ready claim outcomes. From daily claims to catastrophe response, Pine helps insurance carriers improve operational performance while maintaining the quality, accountability, and policyholder experience they expect. Learn more at hirepine.com.

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